Safecube moving

We found safecube through friends who used them before.
On the day of, they showed up early. The friendly staff was prompt and eager to help, last minutes loose items were packed promptly even though they packing services wasn’t include in my quote.
Packing and loading took longer than I anticipated but our foreman informed me in the morning what he thinks it’s going to take, All of my belongings were treated expertly, pads, then
those “white cardboard” on the sides of my dressers which I first time saw movers use, perhaps because it’s my first cross country move, or really because safecube went the extra mile to insure
my items are safe.
They promised to deliver my goods within 5 -15 days. The pickup was on Monday, on Saturday I received a phone call from the office confirming arrival time between Wednesday and Friday then the driver called on Monday saying everything is on schedule, he except to arrive on Wednesday between 8-10am. The clear communication as to when I get my stuff was a crucial point in this long
distance move. I took a day off from work, got some donuts and coffee for the guys and waited for the truck to arrive.
The head of the delivery team ( which I forgot his name) called me at 8am saying they are 20 minutes away he and his team did a great job unwrapping, putting together our beds, tables and distributing boxes to the right room.
Overall it was the most complex move I have done yet the least stressful I had.
On time, no hidden fees, no damages. Hopefully I wouldn’t have to move again, but if I do I will
defiantly call my safe cube team.

Move size: 2 Bedroom Home Service cost: $4300

I am writing this as I am stuck in the state I am trying to move out of. This company is by the far worst I have ever dealt with and I have moved several times over the last few years. I had requested a same day pickup and same day delivery just to receive a call saying my furniture wouldn't be picked up until 8pm and that it wouldn't be delivered until next day. I asked to speak to a manager and at this point I expressed my frustration. The manager then started to tell me I was rude, had an attitude problem, and clearly couldn't read a contract. (My contract said in capital, highlighted, and bold letters SAME DAY PICKUP SAME DAY DELIVERY). After I realized my conversation was going no where with this, I asked to speak to someone else. I was then told it was a Jewish company , since it was a Saturday there was no one else to talk to and good luck. I then reached out to the sales rep I dealt with , luckily I kept his number, in which he said he was going to see what was going on. 8pm came around, no movers. (This was after we were ignored by dispatch calling numerous times). We called the sales rep again in which he said we would hear back shortly from dispatch. He then calls me back stating the movers weren't coming and we would possibly see them between 9-11am the next morning. Needless to say we had to cancel last minute and left me stranded. I HIGHLY recommend against ever hiring this company. There website states professionalism and customer service, this is a joke. I was going to spend a chunk of my hard earned money to use this company and I got left with extra cost because no movers showed.

Move size: 1 Bedroom Home Service cost: $1175

First of all, Book Consultation! Trying to get cluttered 3BD apt inventory over the phone was like count grains of sand in the beach

I scheduled 3 companies to come over on a Saturday morning, all of them promised to come up with a flat price for my move, For some reason the second guy made me feel uncomfortable when I asked specific questions about the price so only 2 options left - United van lines and Safe cube. For me the names don’t mean much but while Greg from United took pride in being the largest company in the US Avi explain to me that safe cube does not target to be the largest but the most customer-centric.

Communication was very clear from the beginning, I knew everything about my contract. What are the insurance options available, how long it will take for my stuff to get to TX and when should I expect to get updates.

On moving day, everything went smoother than I had imagined. The crew (Mike Frank and Francisco) were very attentive and quick. Everything in the 3 bedroom apt was packed in the truck within 6 hours. I got a copy of my inventory before they left and was explained as to “what’s next”, thankfully the “next” come fast, the truck left NY 4 days after the pickup and within 9 days I received my stuff in TX.

It was a hot day but the guys acted like pros, no complaints or whining, lifting our extremely heavy armoire and bedroom set all the way to the 3rd floor.

No damages to my furniture nor to the new house we just finished renovating.

Keep up the hard work guys, I already recommend you to my friend who is moving to Chicago next week!

Move size: 3 Bedroom Home Service cost: $5744

Safecube movers made our long distance move super simple. They sent an In-Home estimator to our house before we reserved the move to make sure we would get an accurate estimate. The estimator, Avi, came to our home and explained the process; how they work, how they wrap the furniture, protect the floors and the delivery process. He provided us with an estimate for the long distance move. Which was very reasonable and competitively priced. And was very helpful with providing us information on how to prepare and what to expect. Movers were absolutely amazing. They worked so efficiently as a crew, and on delivery to our new home in Santa Monica, CA there were no damages to any of our items or to the new property. We had a wonderful experience on both sides of the move and with everyone at Safe Cube. We wanted to note here that we appreciated you guys so much. Thank You Avi and the team at SafeCube for the best long distance move experience ever!

I am so happy I chose you to move us from our beloved apt in the UES to our new Home in CA! (And we will highly recommend you to everyone we know!!).

Move size: 2 Bedroom Home Service cost: $2475

Ridiculously smooth!



We moved from upper east to downtown and the 3 man team leading by Robert did a phenomenal job! I was mostly worried about my west elm dining table that previously got broken when other moving company moved us (within the building!! So sloppy).

Thankfully all went smooth, I paid the same amount (except healthy tip to a well deserve team!)

Living in NYC I know I will be moving again and as long as will quote me the fair same price I wouldn’t bother shopping around again.

Move size: 3 Bedroom Home Service cost: $850

We just completed a move from NYC to Miami, and everyone at Safe Cube Moving was terrific. I’m a stickler for detail and asked so many questions by email and phone, and every one was answered promptly and thoroughly by Eric.

We were on a tight schedule, and they kept to it precisely. The three-man team of movers arrived early at the New York apartment, packed things carefully (including careful wrapping of furniture and electronics), and moved quickly. They were all wonderful, so professional and careful with our things. David was so easy-going and reassuring. We had a few tricky items, and everything was handled wonderfully.

They arrived in Miami exactly when they said they would, and they stayed in touch with us throughout the move. My items arrived in perfect condition. Lots of glass, lots of books and lots of records (LPs), videos, cds and cassette tapes, lots of stuff! most of it very delicate. The move was flawless.

The final price came in under the estimate. This was stellar service.

We were delighted with Safe Cube Moving, and we highly recommend them!

Move size: 3 Bedroom Home Service cost: $3500

If you are looking for an honest, transparent, accommodating company to help you with your move..choose Safe Cube!! These guys are the real deal. They don’t pressure you to go with them. They don’t bad talk other movers/transporters. They just focus on the help and services they provide. Eric was my moving assistant from start to finish. He was always available to answer questions I had. I could reach him via call, text or email! He was so friendly and understanding whenever I needed to adjust the number of items I was moving (from Charlotte, NC to Atlanta, GA). I truly have nothing bad to say about this company. They are the best!! Go with Safe Cube :).

Move size: 1 Bedroom Home Service cost: $1750

I was very impressed initially with SafeCube as the customer service rep was very responsive and detailed. The movers were late from the time of pick up initially stated, but then they did do an excellent job packing up and moving the goods into the moving van.

Upon arrival, some of the furniture had scratches on it. Nothing major, but there were some marks on things and also some boxes looked like they were "beat up" much more than they should have been for solid good boxes. Also, my delivery was to have been on one truck from the time it was packed to the time of delivery, but they arrived in two trucks.

Upon delivery, they brought in items that were NOT my items which I notified them about, and then there were about 6 items missing. Two of the larger items was a LARGE oversized living room chair as well as my golf clubs, then other misc. items totaling several thousand dollars. It has been almost 2 weeks since my goods were delivered, and I have received VERY little detail from SafeCube regarding their actions they are taking to find my goods, as well as details of my shipment (dates in transit, location of the warehouse my goods were at, if other customers with delivery the same day in the general area were contacted to see if they possibly had my goods, what their root cause investigation is etc). They have been prompt in responding, but I feel there is little or no concern on their part about my items being missing, some which are of sentimental value.

Also, I highly suggest to take pictures of ALL items you pack in your boxes as I suspect some misc. items "went missing". I also would ensure upon delivery you take the time to mark down every single box and item that is delivered. They brought in material so quickly it was difficult to track and we did not realize things were missing until later that day other than the larger items. Their tracking system is poor as they have VERY SMALL stickers to mark which goods are your items, and they do not have bar coding scanning technology.

I WOULD NOT USE THIS MOVING COMPANY EVER AGAIN. I AM INCREDIBLY DISAPPOINTED IN THEIR SERVICE AFTER THE DELIVERY AND THE MISSING ITEMS.

Move size: 2 Bedroom Home Service cost: $4300

Although I had more than a month to prepare for the move, I must admit that I was just a mess. I kept walking around in circles every night not knowing what to deal with first. I was scrambling that morning.

In Boston, the Safe Cube Moving team - Jan, Chris, Pedro, and Robert- were great. Throughout the entire move they continued to make me feel at ease. Not everything was boxed up and I was apologizing and over-stressing and scrambling around to get things in boxes and apologizing profusely, Jan repeatedly told me, “it’s okay – you have enough to worry about with moving, that’s what we are here for, just relax and breathe”. etc. It was so reassuring!

When the delivery crew arrived at the new house in Long Island – they were very patient. Some boxes/furniture were going to the basement and some to the first floor and of course in my mad scramble I only had about ½ of the boxes labeled where they needed to go. As the day wore on they continued to be in good spirits and really were very professional and nice. They did not sit for one minute from the time they arrived until the time they were finished.

I just wanted to let you know how valuable the team of movers you have are. They were hard working, friendly, kind, and did not complain once! They were really amazing and professional.

Move size: 3 Bedroom Home Service cost: $2750

We have moved 5 times in 25 years. This was our first time hiring professional movers and from the start it was a FIASCO!! When they FINALLY showed AFTER NOON on the 2nd pick up day, they showed with ONE SINGLE GUY, JUST ONE!! It took me hours to round up help for him, cost me an additional$882 out of pocket for that help and an additional Uhaul. Hiring professionals was supposed to make this move easier, less stressful, instead it was much much more stressful, VERY EXPENSIVE, and they still act like they did me a favor. If you want it done right, hire any other company and I can assure you it can't go worse!! Share this review with everyone you care about.

Move size: 4+ Bedroom Home Service cost: $5000

The staff were all very helpful and friendly. The truck broke down on delivery day, but we were kept informed and the situation was resolved. All furniture was delivered in the condition it left in, and the movers did an excellent job packing and unpacking. They were more than helpful putting furniture together and packing it up. Considering what a physical and tough job they do, the guys on the truck did everything with a smile, and made the whole process enjoyable. Eric, my main contact, was very patient with my (frequent) texts, calls and questions!

Move size: 2 Bedroom Home Service cost: $1800

"CAUTION - don't be fooled by their timely and detailed responses during the quoting / inquiry stage. Safecube is one of the worst companies I have ever dealt with !! Their performance was careless, negligent and they breeched our contract by not assembling things they took apart. Very uncooperative and unsupportive after our move when we discovered many "lost" items from our shipment. They were more concerned with the negative review my girlfriend left and were actually angered and offended by it instead of focusing on finding our things. Overall very very poor customer service and customer relations. Any company can have problems or issues but a company defines itself by the manner in which they respond to these problems and issues. In the case of Safecube they indeed defined their selves as caring more about a negative review than resolving problems. To make matters even worse, they didn't want to speak or deal with me at all because the contract we had was in my girlfriend's name even though my residence and address were listed separately in the contract as one of two pick up locations. The other location being my girlfriends house.

Here is a very condensed list of our issues :

- Brought items into our home that weren't ours which we immediately highlighted

- Lost : a large overstuffed chair, a shop vac, a step ladder, my girlfriends golf clubs, air cleaner and bag for our lawnmower, the rear wheel on my girlfriends bike and other misc items

- Someone went thru my golf bag and took a bag that had ~$20 dollars of change and small bills

- Removed the wheels from our bikes after they were loaded on to the truck intact. Damaged the front wheel to my bike, lost the rear wheel to my girlfriend's bike

Yes we bought insurance at a significant cost in anticipation of guarding against some catastrophic event. Never expecting it would be needed for the very careless and shoddy performance we received. We suffered a considerable loss on this move.

Move size: 2 Bedroom Home Service cost: $4500