Safecube moving

We found safecube through friends who used them before.
On the day of, they showed up early. The friendly staff was prompt and eager to help, last minutes loose items were packed promptly even though they packing services wasn’t include in my quote.
Packing and loading took longer than I anticipated but our foreman informed me in the morning what he thinks it’s going to take, All of my belongings were treated expertly, pads, then
those “white cardboard” on the sides of my dressers which I first time saw movers use, perhaps because it’s my first cross country move, or really because safecube went the extra mile to insure
my items are safe.
They promised to deliver my goods within 5 -15 days. The pickup was on Monday, on Saturday I received a phone call from the office confirming arrival time between Wednesday and Friday then the driver called on Monday saying everything is on schedule, he except to arrive on Wednesday between 8-10am. The clear communication as to when I get my stuff was a crucial point in this long
distance move. I took a day off from work, got some donuts and coffee for the guys and waited for the truck to arrive.
The head of the delivery team ( which I forgot his name) called me at 8am saying they are 20 minutes away he and his team did a great job unwrapping, putting together our beds, tables and distributing boxes to the right room.
Overall it was the most complex move I have done yet the least stressful I had.
On time, no hidden fees, no damages. Hopefully I wouldn’t have to move again, but if I do I will
defiantly call my safe cube team.

Move size: 2 Bedroom Home Service cost: $4300

I was very impressed initially with SafeCube as the customer service rep was very responsive and detailed. The movers were late from the time of pick up initially stated, but then they did do an excellent job packing up and moving the goods into the moving van.

Upon arrival, some of the furniture had scratches on it. Nothing major, but there were some marks on things and also some boxes looked like they were "beat up" much more than they should have been for solid good boxes. Also, my delivery was to have been on one truck from the time it was packed to the time of delivery, but they arrived in two trucks.

Upon delivery, they brought in items that were NOT my items which I notified them about, and then there were about 6 items missing. Two of the larger items was a LARGE oversized living room chair as well as my golf clubs, then other misc. items totaling several thousand dollars. It has been almost 2 weeks since my goods were delivered, and I have received VERY little detail from SafeCube regarding their actions they are taking to find my goods, as well as details of my shipment (dates in transit, location of the warehouse my goods were at, if other customers with delivery the same day in the general area were contacted to see if they possibly had my goods, what their root cause investigation is etc). They have been prompt in responding, but I feel there is little or no concern on their part about my items being missing, some which are of sentimental value.

Also, I highly suggest to take pictures of ALL items you pack in your boxes as I suspect some misc. items "went missing". I also would ensure upon delivery you take the time to mark down every single box and item that is delivered. They brought in material so quickly it was difficult to track and we did not realize things were missing until later that day other than the larger items. Their tracking system is poor as they have VERY SMALL stickers to mark which goods are your items, and they do not have bar coding scanning technology.

I WOULD NOT USE THIS MOVING COMPANY EVER AGAIN. I AM INCREDIBLY DISAPPOINTED IN THEIR SERVICE AFTER THE DELIVERY AND THE MISSING ITEMS.

Move size: 2 Bedroom Home Service cost: $4300

First of all, Book Consultation! Trying to get cluttered 3BD apt inventory over the phone was like count grains of sand in the beach

I scheduled 3 companies to come over on a Saturday morning, all of them promised to come up with a flat price for my move, For some reason the second guy made me feel uncomfortable when I asked specific questions about the price so only 2 options left - United van lines and Safe cube. For me the names don’t mean much but while Greg from United took pride in being the largest company in the US Avi explain to me that safe cube does not target to be the largest but the most customer-centric.

Communication was very clear from the beginning, I knew everything about my contract. What are the insurance options available, how long it will take for my stuff to get to TX and when should I expect to get updates.

On moving day, everything went smoother than I had imagined. The crew (Mike Frank and Francisco) were very attentive and quick. Everything in the 3 bedroom apt was packed in the truck within 6 hours. I got a copy of my inventory before they left and was explained as to “what’s next”, thankfully the “next” come fast, the truck left NY 4 days after the pickup and within 9 days I received my stuff in TX.

It was a hot day but the guys acted like pros, no complaints or whining, lifting our extremely heavy armoire and bedroom set all the way to the 3rd floor.

No damages to my furniture nor to the new house we just finished renovating.

Keep up the hard work guys, I already recommend you to my friend who is moving to Chicago next week!

Move size: 3 Bedroom Home Service cost: $5744

Safecube movers made our long distance move super simple. They sent an In-Home estimator to our house before we reserved the move to make sure we would get an accurate estimate. The estimator, Avi, came to our home and explained the process; how they work, how they wrap the furniture, protect the floors and the delivery process. He provided us with an estimate for the long distance move. Which was very reasonable and competitively priced. And was very helpful with providing us information on how to prepare and what to expect. Movers were absolutely amazing. They worked so efficiently as a crew, and on delivery to our new home in Santa Monica, CA there were no damages to any of our items or to the new property. We had a wonderful experience on both sides of the move and with everyone at Safe Cube. We wanted to note here that we appreciated you guys so much. Thank You Avi and the team at SafeCube for the best long distance move experience ever!

I am so happy I chose you to move us from our beloved apt in the UES to our new Home in CA! (And we will highly recommend you to everyone we know!!).

Move size: 2 Bedroom Home Service cost: $2475

Ridiculously smooth!



We moved from upper east to downtown and the 3 man team leading by Robert did a phenomenal job! I was mostly worried about my west elm dining table that previously got broken when other moving company moved us (within the building!! So sloppy).

Thankfully all went smooth, I paid the same amount (except healthy tip to a well deserve team!)

Living in NYC I know I will be moving again and as long as will quote me the fair same price I wouldn’t bother shopping around again.

Move size: 3 Bedroom Home Service cost: $850